Last updated 4 October 2026
ARESTRADEX (Kuleen Khona, "we") respects your privacy and processes personal data in line with India's Digital Personal Data Protection Act, 2023.
What we collect
| When | What | Why |
|---|---|---|
| You buy a licence | Name, email, mobile, state, GSTIN (optional) | To issue your key, invoice and GST records |
| You activate or use the software | Licence key, a one-way code identifying your PC, app version, internet address | To check the licence, stop key sharing and offer updates |
| You contact us or open a ticket | Your message and the contact details you give | To reply and keep a record of support |
| You visit this website | Standard server logs (internet address, pages, browser) | Security and fixing problems |
What we do not collect
- Market data, trades, positions or strategies. These stay on your PC.
- Broker passwords, API secrets or TOTP codes. Our software keeps them encrypted on your PC and sends them only to your broker.
- Card, UPI or bank details. Razorpay processes payments; we receive only the payment status.
Cookies and analytics
This website does not use advertising or tracking cookies. The customer portal uses one sign-in cookie, needed for it to work.
Who we share data with
Only service providers needed to run our business: Razorpay (payments), our email provider (licence and invoice emails), Cloudflare (website and network security). We never sell personal data.
How long we keep it
Purchase and invoice records: as long as tax law requires (at least eight years). Licence records: while the licence exists and two years after. Support messages: three years.
Your rights
You may ask to see, correct or delete your personal data (except records we must keep by law), and withdraw consent for optional uses. Write to [email protected]. We reply within 30 days.
Grievance officer
Kuleen Khona — [email protected], Andheri